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Returns Policy

100% Satisfaction Guarantee

Return Requirements

If you are not satisfied with your purchase, please contact us first. We will be happy to accept a return within 30 days of receipt, provided the item is unused and returned to us in original condition and packaging. We are unable to accept back some spare parts, electrical goods or special orders. We will clearly note this on the actual product page. Return costs will not be refunded neither will the original shipping costs.

Credit / Refund details

Return of the item will be at your cost except in event of The Boat Centre’s error. Once the item has been received we will offer a full credit. If the item was initially sent to you with Free Delivery, then the actual delivery costs will be deducted from your refund. If you would like the payment refunded to your credit card or bank account a 10% restocking fee will apply.

Problems?

If you have any problems, please do not hesitate to contact us. Our staff will be more than happy to assist you and we guarantee a polite response and speedy resolution to all matters.